The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in public areas
Parking
Off-site car park
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi in public areas
Paid parking
Off-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Yoga class
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Car hire
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Spa & Leisure
Indoor swimming pool
Leisure/ TV room
Spa lounge
Sauna
Turkish bath
Steam room
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Dining table
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
198 Whitton Road,
Twickenham,
United Kingdom,
TW2 7BA,
Greater London
Map view
street view
198 Whitton Road,
Twickenham,
United Kingdom,
TW2 7BA,
Greater London
City landmarks
Stadium
Twickenham Stadium
900 m
Botanical Garden
Royal Botanic Gardens
4.1
km
Twickenham Stoop Stadium Langhorn Drive
The Stoop
900 m
Richmond
Richmond Park
4.5
km
Ham House Ham Street Ham
Ham House and Garden
2.1
km
Marble Hill House Marble Hill Park Richmond Road
Marble Hill House
2.6
km
Museum
The Twickenham Museum
1.6
km
Island
Eel Pie Island
1.5
km
Museum
Museum of Richmond
2.3
km
Garden
York House Gardens
1.4
km
1-3 Richmond Road Opposite York House
The Eel Pie Island Museum
1.2
km
Church Street
Saint Mary's
1.3
km
Museum
Strawberry Hill House
2.5
km
Church
All Hallows Twickenham
660 m
106 Mereway Road
Kneller Gardens
1.1
km
Palace
Hampton Court Palace
5.7
km
Syon Park Boathouse The Pavilion
2.4
km
Church of St Mary the Virgin
1.4
km
Kneller Hall Kneller Road
Museum of Army Music
610 m
London Broncos Rugby Club
630 m
Casino
Lakecity casino
630 m
Church
All Hallows Church
660 m
Isleworth and Twickenham Parish Border
680 m
Gallery
Orleans House
2.2
km
Salvation Army
1.1
km
Church
Twickenham Methodist Church
1.1
km
Church
All Souls, St Margarets
1.2
km
Richmond and Hounslow Border Stone
810 m
40 Sandycoombe Road Sandycombe Lodge
Turner's House
2.1
km
Nearby
Sir George Rowland Hill memorial gate
370 m
Restaurants
M Bar & Grill
920 m
Unit A Wharf House 2 Brewery Lane
The Albany
1.2
km
1 Queens Road
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
7.8
Location
8.4
Service
7.2
Dining
5.8
Guest reviews
7.0/10
based on 5 reviews
4/5
based on 957 reviews
7.7
7.7/10 based on 1994 reviews
#2 of 6 hotels in Twickenham based on Tripadvisor
Joe
United States,
September
2023
6.4/10
I had a mixed experience at the hotel. The rooms were spacious, clean, and had a great view of the pitch, which was nice. However, they looked a bit outdated and average, especially for a twin room. The service was unhelpful and even rude at times, with issues about breakfast charges that had to be sorted out later. The location was convenient with easy access to transportation, but there were some lapses in handling match day and car park procedures. The dining options were basic with limited choices but offered excellent coffee. Overall, there were positives and negatives in my stay.
Rooms
8.0
The rooms were big, clean, and comfortable with an amazing view of the pitch, but looked average and outdated for a twin room.
Service
5.0
The staff was quite rude and unhelpful, especially with issues like wrongly charged breakfast. Knowledge about transportation options could be better.
Location
7.0
The location was brilliant and very handy with easy access to stops and facilities, but there were some challenges on match days and with car park procedures.
Dining
6.0
The dining experience offered a basic spread with limited options, but the staff was very polite and they served excellent coffee.
Facilities
7.0
The facilities were adequate and functional, but nothing extraordinary stood out.
Charles
United States,
August
2023
7.2/10
My stay at the hotel was a mixed experience. The room was fine, spacious, and complied with high standards of cleanliness and decor. However, the room was incredibly hot, which made it uncomfortable for a good night's sleep. The service was great, with attentive and friendly staff who went above and beyond. The location was convenient for reaching the town center, although it was quite small for the number of guests. The dining options were not impressive, especially considering the high price for what was offered.
Rooms
7.0
The room was very spacious, clean, and decorated to a high standard.
Service
9.0
The staff were super friendly and provided excellent service, including room options and dining recommendations. However, there was an unfortunate experience with a fraudulent taxi driver.
Location
8.0
The hotel's location was really good, just a short walk to the railway station and local shops. It's perfect for visiting the rugby stadium and offers easy access to transportation.
Dining
5.0
The dining experience was not worth the high price, and breakfast was particularly disappointing in terms of value for money.
Facilities
The hotel offered standard facilities, with nothing extraordinary to highlight or criticize in this regard.
Leslie
United Kingdom,
May
2023
7.4/10
The hotel was very clean despite booking a disabled room, which turned out to be double booked. The staff was really friendly and accommodating, but there were some instances where they were not very helpful. The location was perfect for our trip to Twickenham, especially if you're attending an event there. The dining experience had some issues, particularly with breakfast options not being up to par for the size of the hotel.
Rooms
8.0
The room was very clean and comfortable.
Service
7.0
The staff was friendly and accommodating overall, although there were some lapses in helpfulness.
Location
9.0
The location was perfect for our trip to Twickenham.
Dining
6.0
The dining experience had some issues, especially with breakfast options not meeting expectations for a hotel of this size.
Facilities
7.0
The facilities were adequate for our stay.
Norman
United Kingdom,
May
2023
7.2/10
I had a mixed experience at this hotel. The rooms were fine, spacious, and comfortable, but they lacked a window, and the bathroom felt dated. However, I did appreciate the two complimentary bottles of water. The service was helpful and accommodating, although it seemed to prioritize regular business clients over everyday guests. The location was convenient for events at Twickenham and within walking distance of the train station, but the hotel managed to run out of cider during my stay. The dining experience was a bit of a letdown, especially for the expensive breakfast that lacked variety. Overall, there were some positives and negatives to consider during my stay.
Rooms
7.0
The rooms were spacious and comfortable, but had no window and the bathroom felt dated. I did receive 2 bottles of complimentary water.
Service
8.0
The staff was very polite and friendly, although they seemed more focused on pleasing their regular business clients.
Location
9.0
The hotel's location was great for Twickenham events and within walking distance of the train station. I even spotted some of the England team going to the gym in the morning.
Dining
5.0
The dining experience was a mixed bag. The breakfast was overpriced and lacked variety, but the fresh local fish was a highlight.
Facilities
The hotel had basic facilities with a reasonable selection of food, but nothing outstanding.
Claire
United Kingdom,
May
2023
8.0/10
The hotel offers spacious rooms overlooking a grassed area, exceptionally clean and well soundproofed with a nice panorama view to Richmond Hill. The service was excellent and friendly, with staff going out of their way to be welcoming and helpful. The location is excellent for visiting the Rugby stadium and Twickenham town center, with good parking facilities available. The dining experience had its ups and downs, offering a vast variety of fresh food but lacking in some hot options. Overall, a comfortable stay with great service and convenient access to nearby attractions.
Rooms
9.0
The rooms were very large, clean, and well-appointed with a nice panorama view to Richmond Hill.
Service
8.0
The staff were really welcoming, friendly, and went above and beyond to assist guests.
Location
9.0
The location is perfect, just a 10-minute walk to Twickenham town center and excellent for accessing the Rugby stadium.
Dining
7.0
The dining experience offered a huge variety of fresh food but lacked some hot options.
Facilities
7.0
The hotel facilities were adequate, but there were some inconsistencies in the dining options.